Colasanti recognises that when purchasing wine on the web, it is sometimes possible to make a selection which reads as suitable for your palate, but on trying the wine you find that it is not to your taste. We are therefore happy to accept returns of any unopened and undamaged wines and will provide a refund to our customer of the amount of the total order price which can be apportioned to the returned wine. However the collection cost for returning these products will be borne by the customer and be deducted prior to the refund being given.
Wine is a perishable product, and as such, on very rare occasions, may be out of condition when it is consumed. If you are unfortunate enough to have a bottle that you believe to be out of condition on opening, please contact us and we will arrange for the wine to be collected and your account credited.